Antwort How long should you wait for delivery? Weitere Antworten – How to pick up from z-box

How long should you wait for delivery?
You can pick up the parcel via the Zásilkovna mobile application when you have time, and the delivery price is the same as for our retail store pick-up points. Almost all Z-BOXes are available 24/7. Stand by to pick up or drop off your package, even at night on the weekend!Who are DPD DPD (owned by GeoPost) is the second-largest express parcel courier service in Europe and successfully delivers over 5.2 million parcels worldwide every single day.You'll receive a message from DPD on the day of delivery. This message specifies a one-hour period within which your parcel will be delivered. Are you not at home Then you can easily adjust the time or place of delivery online.

How does Zasilkovna work : Pick up your parcel at one of our thousands of pick-up points. Choose one that is nearby and drop by when you have time to pick up your parcel. Z-BOX is a self-service pick-up point that is open 24 hours a day, 7 days a week. You can pick up your parcel here contactless, even in the middle of the night.

How to use z-box

How to submit a parcel via Z-BOX

  1. Provide your parcel with a drop-off password. Pack the parcel correctly.
  2. It starts in Packeta mobile app. A 6-digit drop-off password will pop up.
  3. On site at Z-BOX. Turn on mobile data, Bluetooth and location services on your phone.
  4. Place the shipment in the Z-BOX.

Why is DPD taking so long : Delays can sometimes occur due to unforeseen circumstances. Our parcel tracking function enables you to follow the progress of your parcel online at any time. If the status of your parcel remains unchanged for a long period or if it isn\'t delivered at the indicated time, you are welcome to contact us.

No problem! You're not at home to take delivery of your order, and it's also not possible to deliver to the neighbours Then we'll still do our absolute best to get the parcel to you as quickly as possible. After the first delivery attempt, DPD will deliver your parcel to the nearest Pickup parcelshop.

DPD's delivery hours vary depending on your area and address type. Residential deliveries are from 7am to 10pm and business addresses are 9am to 6pm. Should you miss your delivery, DPD will then aim to deliver your parcel to a local collection point or re-attempt delivery the following day.

How to send with Zasilkovna

How to send a parcel

  1. Simply click on Ship a parcel button in the Zásilkovna app. Fill in the recipient's contact details.
  2. Bring your parcel to any of the Zásilkovna drop-off points.
  3. Once you've submitted your parcel, we'll let the recipient know right away via email.

How to submit a parcel via Z-BOX

  1. Provide your parcel with a drop-off password. Pack the parcel correctly.
  2. It starts in Packeta mobile app. A 6-digit drop-off password will pop up.
  3. On site at Z-BOX. Turn on mobile data, Bluetooth and location services on your phone.
  4. Place the shipment in the Z-BOX.

From outside the box can cause it to collapse or Crush. That's why it's important to reinforce the box from within. The content you place inside might provide some natural reinforcement.

DPD offers a guaranteed service refund (GSR) on packages delivered late. If your package is late, DPD will refund/credit your shipping account with entire shipping charges.

What happens if DPD didn’t deliver on time : We can leave your parcel somewhere safe at the delivery address, deliver it to your neighbour, drop it off at your local shop or change the delivery date provided the sender has not instructed us to get a signature. Enter your reference number and postcode on this page to see your options.

Is DPD ever late : While we do our very best to deliver at the designated time, this time is an estimate. Delays can sometimes occur due to unforeseen circumstances.

What are the rules for shipping boxes

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  • Use strong packaging with enough room to add cushioning for fragile items and to prevent items from shifting.
  • If you're reusing a box (be careful: boxes can weaken during shipping), make sure all old logos, barcodes, shipping labels, and addresses are covered or blacked out.


Shape, weight, and size affect the price for large packages. If you have a large, lightweight package, instead of paying the normal postage price, you may be charged the balloon price, oversized price, or dimensional weight price depending on the class of mail and additional factors.Check the delivery address you gave the seller. Then contact them and ask where your order is. If the seller claims they've delivered it or don't know where it is, you can ask for a redelivery. You might be able to get a refund in some circumstances.

What to do if my parcel is late : If a package you've ordered and paid for hasn't arrived

  1. Look for tracking information. Check your emails for any tracking information from the retailer or carrier, and see if you can work out where in the delivery process the parcel is.
  2. Contact the retailer.